SysAid Website Review & Ratings + SysAid Coupons
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SysAid Website Review & Ratings + SysAid Coupons

SysAid: Products & Services

SysAid Technologies is a leading provider of IT management solutions that enables IT professionals to manage their IT infrastructures with greater ease and efficiency. Their mission is to simplify the daily challenges that IT professionals face with intuitive, innovative, and cost-effective tools that combine uncompromising performance with ease-of-use. The services they offer include system repair, analysis, and review system development for new clients.

SysAid: Company Background

Founded in 2002 by Israel Lifshitz, SysAid Technologies now serves a constantly growing customer base of over 100,000 organizations in more than 140 countries worldwide. With scalable solutions for organizations of all sizes, SysAid has deployed at companies in multiple industries, from small and medium-sized businesses to Fortune 500 companies alike and has now been in existence for the past eleven years and counting.

SysAid: Customer Feedback & Reviews

Feedback on their services has been very positive and profound on most of their products. A good example is their Asset Management software which clients have greatly praised with Maryl a mother of two saying “I am in love with this product as I am able to keep proper track of all my assets”. Another service they have recently released is Integrate MDM into IT Service Management Platform. User reviews greatly appreciated this tweak as it cuts across platforms in technology and a user said it “crosses platform boundaries in efficiency” Another boost for their feed wasannounced recently that Realty ONE Group, a full-service residential real estate brokerage named to the Inc. 500 list of the fastest-growing private companies in America, has selected SysAid 9.0 integrated ITSM software.

SysAid: Business Credibility & Trustworthiness

Credibility and trustworthiness is one of the strong points for SysAid especially and this is evident after SysAid Technologies Ltd was certified by WQA as a leading global provider of IT Service Management (ITSM), software solutions and this led to an announcement that in its 2012 year-end achievements SysAid managed to include the addition of 1,400 new paying customers around the world. This further validates their credibility despite not being BBB accredited.

SysAid: Website Popularity & Google Ranking

Their traffic statistics from Alexa, results show that in the past month, it is ranked as #123,454 globally. Google PageRank  gave SysAid a ranking from an initial 4 out of ten to the current rank of 5 out of ten. This was an upside to boost their credibility as higher ranking opens you up to more clients and positive reviews and feedback. This means the website is quite popularly especially in the US where most of its users are based.

SysAid: Social Media Presence

In terms of social media presence, SysAid is growing exponentially with their Facebook Page growing to have 3,096 likes and 454 talking about it. Furthermore, their Twitter handle has also grown to help them boast of 170 Followers with only 149 Tweets. The growth is still in progress as they are in the process of setting up an interactive blog and setting up a YouTube channel to post more assist tutorials

SysAid: Website Security & Safety

After running a Google diagnostic test on their official website, the results show that the website is not listed as suspicious nor has it exhibited malicious activity within the past 90 days. It is said to be safe for browsing. A similar test on McAfee Site Advisor was conducted, and the results also showed that no significant problems were found on the website. SysAid also uses a secure connection (https://) upon taking client personal and billing information as they purchase products from the website hence is secured.

SysAid: Pricing & Packages

Pricing for SysAid is based on client reviews of previous prices versus quality of products. This means that in a way, it is the clients who determine the prices of most of their products and thus they are very consumer friendly. A good example is their Mobile Device Management (MDM) which manages and secures your mobile device assets with SysAid MDM and is integrated into your working ITSM solution, so you can keep all mobile devices as assets in one place with other assets. This goes for only $23 yet performs all functions efficiently. Another product is the Asset Management helps clients track their hardware and software to maintain a detailed and up-to-date inventory and goes for only $43 which is very consumer friendly compared to competitor pricing. The company also offers discount prices for clients who purchase products worth more than $100 within a period of 2 weeks.

SysAid: Shipping Rates & Policies

SysAid does not offer shipping services but instead offers two delivery platforms one being In-House whereby clients install SysAid on their own server or Cloud whereby SysAid is installed on their server and one can access it over the Internet (SAAS). This ensures the software products are fully functional when delivered.

SysAid: Payment Methods Accepted

When ordering for a listing service directly from SysAid they offer a variety of payment methods. One has the options of choosing between MoneyGram, Credit card or PayPal as your payment method. Billing security is assured since they are verified by Global Sign and SSL. It is hence secure to purchase products directly from SysAid without fear of being defrauded or losing one’s financial details.

SysAid: Returns, Refunds & Exchange Policy

SysAid have a return policy whereby clients who simply get a free trial and have instant access to all of SysAid’s features for 30 days absolutely free can upgrade to a paid version before the expiry period. In case the software has a problem, it should be submitted to their IT Technical team within 24 hours of their purchase and the problem will be fixed.

SysAid: Product images & screenshots
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